Privacy Policy

1. Introduction

AskFrank ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. This Policy applies to our website and AI chat application that enables you to interact with different AI models (the "Services").

2. Information We Collect

• Account Information: If you create an account, we may collect your name, email address, and authentication details.
• Usage Data: We collect information about how you use the Services, such as feature interactions, pages viewed, and device information.
• Chat Inputs and Outputs: When using AI models, your prompts and the resulting outputs may be processed by us and third‑party model providers for the purpose of delivering the Service and improving reliability and safety.
• Cookies and Similar Technologies: We use cookies to remember your preferences and analyze usage. You can manage cookies via your browser settings.

3. How We Use Information

• Provide, maintain, and improve the Services.
• Operate features such as chat with selected models and manage your account.
• Monitor performance, troubleshoot issues, and ensure security.
• Communicate with you about updates, new features, and service notices.
• Comply with legal obligations and enforce our Terms.

4. How We Share Information

We may share information with service providers who help us operate the Services, such as hosting, analytics, customer support, and model providers (e.g., OpenAI, Google, Groq) when you select their models. We require recipients to handle data consistent with this Policy and applicable laws.

5. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. Retention periods may vary by data type and legal requirements.

6. Your Choices

• You can access, update, or delete certain account information through your account settings.
• You can manage cookies via your browser settings.
• You can opt out of non‑essential communications by using unsubscribe links in emails.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No system is completely secure; please use the Services responsibly and keep your credentials safe.

8. Children’s Privacy

The Services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.

9. International Users

If you access the Services from outside your country, you consent to the processing and transfer of your information in accordance with this Policy and applicable laws.

10. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page or by other appropriate means.

11. Contact Us

If you have questions about this Policy or our privacy practices, contact us at privacy@my1ai.app.